Refund policy

At Kaiju Live, we value your support and strive to provide the best experience possible. Please review our policy below:

Returns

We do not accept returns for change of mind or unwanted items.
If you have any questions about your order, please contact us at sales@kaijulive.shop.

Refunds

• Refunds are available only before an item has shipped.

• Once your order has been dispatched, it is considered final and non-refundable.

Damaged or Incorrect Items

If you receive an item that is damaged in transit or different from what you ordered, please reach out to us at sales@kaijulive.shop within 7 days of delivery.

• We may request photos of the item and packaging for review.

• Upon confirmation, a refund or replacement will be issued at no additional cost to you.